Information Directory - Overview

The Information Directory contains Department and Employee information and has three search methods: Query by Department, Query by Last Name, and Advanced Query. The Query by Department method is used to query your departments' contact information like business address, business phone, fax, and teletype numbers. All workgroups are listed by department with their respective contact information. Employee information can be accessed by querying a last name or by using an advanced search. To query on a person's last name or to view all employees with last names beginning with a particular letter, users can use the Query by Last Name method. The Advanced Query method is available to enter multiple query criteria (i.e., area code, business phone number, E-mail address, etc.) for the database to search on.

To switch between jurisdictions, simply choose an alternate jurisdiction from the Alternate Jurisdictions list at the bottom of the Information Directory home page.

Information Directory - Query by Department

To query on a particular department click on the Query by Department link. This action calls a page where the department can be chosen from a list. Click on the drop down list button at the end of the field, or click the mouse in the field to activate the list. A scrollable box will appear listing all the departments within the system. Choose the appropriate department for the search by clicking on the department or moving the cursor to the department using the up and down arrows. The list may be scrolled by using the scroll bar to the right of the box, using the up and down arrows, or by typing the first letter of the desired department.

Clicking the Search button sends the query criterion to the database and returns the department's information as well as all workgroups' information that report to the selected department.

Clicking the Reset button will reset the selection to the first department in the list. The department query results page is intended for a single department, so searching on all departments is not allowed.

To exit this search form click on the Back button at the top of the browser window, click on the Search Again link or click on the Home icon in the header.

Department Directory - Query Results

Once the query has been executed, the query results page will be displayed. This page lists the department's name, associated address(es), and contact numbers like business phone, fax and teletype numbers. This page also displays all workgroup's names, associated addresses and contact numbers. A user may drill-down to view all employees within a department or a workgroup using their respective links. To perform another query, simply click on the Search Again link.

Information Directory - Query by Last Name

To query for a particular employee click on the Query by Last Name link. This action calls a page where last names can be typed in or the first letter of the last name may be chosen. Users can either type all or a portion of the last name and click on the Search button or click on the desired letter.

The query engine assumes that whatever the user has entered for last name query criterion is a portion of the last name and will return all records with a last name like the query criterion. All query criteria is converted to uppercase for query purposes, so all query forms are case insensitive. For example, if a user types smith as a query criterion, the query engine returns all last names beginning with the five letters smith like smith, smithers, etc.

Clicking the Search button or clicking a particular letter sends the query criterion to the database and returns a list of employees that match the query criterion. If a particular letter is clicked, the system will automatically return all employees that have a last name that starts with that letter. Note all 26 letters of the alphabet are displayed but employee records may not exist for each letter.

Clicking the Reset button will remove the value entered from the last name field.

To exit this search form click on the Back button at the top of the browser window, click on the Search Again link or click on the Home icon in the header.

Employee Directory - Query Results

Once the query has been executed, the query results page will be displayed. This page lists all the employees that meet the query criteria. The Department, Workgroup and Employee Name columns have links that provide unique functionality that is given as a hint when the mouse is positioned over any of the links. If the department link is clicked, the system will drill- down and show only the employees in the chosen department. If the workgroup link is clicked, the system will drill-down and show only the employees in the chosen workgroup. If the Employee Name link is clicked, the system would drill-down and show all available information related to the chosen employee.

A record counter is located at the bottom of the search results section. This counter will display the record numbers of the displayed records, as well as the total records returned by the query. The system displays fifty (50) records at a time. If there are more than fifty records returned, the More Results button appears below the record counter. Clicking this button will retrieve the next batch of 50 records. Once the More Results button is clicked and there are still more records, the Previous and More Results buttons are displayed so the user can go forward or back. Alternatively, if there are no more records left to display only the Previous button will be displayed.

Clicking the Back button at the top of the browser window will return the user to the previous page. Clicking on the Search Again link located above the query results section will return the user to the main page of the Information Directory.

Information Directory - Advanced Query

If a user desires a more targeted query with multiple criteria, the Advanced Query method provides this capability. Clicking on the Advanced Query link displays the page for users to enter department name, workgroup, first name, last name, phone number (with or without area code), and E-mail address.

Clicking the Search button sends the query criteria to the database and returns a list of employees that match the query criteria. For example, a user could query a list of employees where the first name begins with the letter J and the last name begins with the letter S. These query criteria would produce a query results page of employees like John Smith, Josie Sullivan, etc.

Clicking the Reset button will remove all values entered in the advanced query page.

To exit this search form click on the Back button at the top of the browser window, click the Search Again link or click on the Home icon in the header.

Once the query has been executed the same query results page that is displayed when a department is queried on will display. This page lists all the employees that meet the query criteria entered by the user. The functionality of the query results page is identical to the functionality detailed under Employee Directory - Query Results.

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